THE FIRST DISCUSSION

After receiving an initial inquiry through email, phone, Facebook and other Social Media Sites. The First Discussion takes place over the phone.

This is a “Getting to know you” session. During this initial session, we at Poshaac, will get to better understand the client and their preferences. We will also answer initial queries, the client might have regarding the overall Poshaac process. At the end of this session the clients may book an appointment for a detailed design session.

THE DESIGN SESSION

The next stage follows with a design session at the Poshaac studio. At this stage, clients get an opportunity to go through Poshaac extensive color, fabric and embroidery samples, which they are able to mix and match to create their dream outfits.

You may also go through our selection of exclusive designer outfits. Clients are encouraged to bring any ideas, including magazine cuttings, a particular style, etc., to aid in this discussion. At the end of this session, the design themes are finalized. At the end of this session, a 50% deposits will need to be provided to place an order.

For International or out of town clients, a detailed design session is conducted over the Phone / Skype, etc.

THE OUTFIT CREATION

Following the design session, the client would receive detailed notes of the mutually agreed design theme. If there is a design sketch required to visually represent some of the design concepts, this would be provided as well.

After this final validation, the outfit is placed in production. Throughout the outfit creation process, if requested, pictures of the work in progress are shared with the clients to keep them up to date with their design coming alive. For selective outfits, an embroidery sample is also produced and shown to the client for approval.

 FITTING AND COLLECTION

Once the outfit is ready, clients return for a final fitting. If there are any minor alterations, these are carried out within a few days. Once the client is pleased, the outfit is packed carefully and delivered to the client.

A full payment including delivery charges and taxes will need to be settled before the outfit is dispatched. To complete the full customer experience, a feedback from our clients and a picture of them wearing the outfit will be appreciated.

For International or out of town clients, the outfit is shipped to the client address (Please refer the Policies for alteration)